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Mail Manners
Know your E-mail Netiquette
We have compiled a list of important e-mail conventions
that would make communicating via the Internet safe and easy.
Use Meaningful Subject Lines
This easy practice will help keep you on good terms with even
your most e-mail-swamped friends. Most people prefer to know
what the the e-mail is about. A subject line tells you if
it's a joke, photographs or some other non-urgent item that
can be opened at leisure.
Don't Type Using ALL CAPS
Its been said too many times, but almost everyone finds reading
text in all caps annoying. Moreover, this implies screaming
online. So even if you're not trying to yell in your online
communications, typing in capitals will make most people will
think you are.
Quote Select Parts Of A Previous E-Mail
One of the most common breaches of netiquette is repeating
entire e-mails or postings when replying only to a small portion.
When replying to a long e-mail, it is best to highlight the
minimum reference of the previous e-mail to preface your response.
This avoids multiple-reply e-mails where the messages get
long, unwieldy and impossible to read.
Don't Get Too Attached
Attaching files to e-mail messages is a powerful tool. It
can be of great utility or a great nuisance. The first golden
rule of sending attachments is to be sure to send virus-free
files. A precaution worth taking would be to make sure your
recipient knows beforehand the size and type of file you're
sending. If you are on the receiving end, don't open any e-mail
attachments you're not expecting and don't know the origin
of, even if it says, "I LOVE YOU."
Don't Spam
The worst online offense in most people's eyes is an unsolicited
commercial e-mail. Don't mistake e-mail as an ideal vehicle
for proving the "power of online mass-advertising."
With some very powerful anti-spam activists on the prowl,
you might regret it.
Don't Pass Around E-Hoaxes
There is a tradition as old as the Internet of passing around
bogus virus alerts, unbelievable stories and fake news items.
To put it simply, if it sounds too strange to be true, it
probably is. If you get an e-hoax, verify it before passing
it on. Nothing feels worse than sending your whole company
a fake virus warning.
Don't Pass Around Chain Letters
Another thing the Internet would be better off without is
e-mail chain letters. They're not cute. Don't send them to
your friends. Don't even send them to your enemies.
Don't Use Excessive Signature Files
It can be really useful to have contact information appended
to your e-mail messages in a signature file. It is however
unnecessary and bad form to use more than four lines for your
signature file. Signature files can get very tedious in situations
where they are often repeated like newsgroup threads and multiple-reply
e-mail discussions. In such cases, omit your signature file
after the first use.
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